We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for exchange or store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Parts@dragprorc.com. If your return is accepted, we will send you instructions on how and where to send your package. DragPro RC is not responsible for shipping costs. Customer is responsible for all shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Parts@dragprorc.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We do not issue refunds. We only offer exchanges or in store credits.